Information we collect
When you browse Alfaazein.com, place an order or contact us, we may receive information you provide such as your name, phone number, email address, delivery/billing address, order information and messages. Shopify, our ecommerce platform, and enabled service providers may collect technical information such as device/browser details, IP address, cookies and site usage data.
How we use information
We use information to process and fulfil orders, arrange delivery, communicate about orders, provide support, review damaged or mismatched item claims, help prevent fraud, maintain business records, comply with applicable law and improve the store.
When information is shared
Relevant information may be shared with Shopify, payment providers, courier/delivery partners, operational service providers and professional or government bodies when needed to run the store, fulfil orders, protect rights or comply with law. We do not sell your personal information for money. Third-party services have their own privacy terms.
Cookies and retention
The store may use cookies and similar technologies needed for cart, checkout, preferences, analytics or enabled services. We retain information for as long as reasonably required for orders, customer service, accounting, legal obligations, security and dispute resolution.
Your choices
Depending on applicable law, you may request access, correction or deletion of personal information. We may need to verify your identity or retain information required to complete a transaction, resolve a dispute or comply with law.
Contact
Email: support@alfaazein.com
WhatsApp: 9296865805 (messages only)
Business address: Musrigharari, Samastipur, Bihar 848101, India.
Last updated: 18 October 2026. This page is a baseline for review; confirm it reflects the store’s actual analytics, marketing, cookies and payment settings and applicable Indian law before launch.